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Contract Specialist – Nbs
Company | Nelnet |
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Location | Lincoln, NE, USA |
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Salary | $55000 – $65000 |
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Type | Full-Time |
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Degrees | Bachelor’s, Associate’s |
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Experience Level | Junior, Mid Level |
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Requirements
- Associate’s or Bachelor’s degree with emphasis in one or more of the following: business, accounting, law, English, technical writing, or related field.
- 2+ years of work experience in a professional business setting, ideally in an analytical, technical problem-solving, or project coordination/management role with cross-functional collaboration.
- Business-to-business experience managing timelines and priorities, which are frequently evolving.
- Experience with MS Office, including Word, Excel, PowerPoint, Outlook, and SharePoint, as well as experience working with databases, CRM systems (Salesforce), and Adobe Acrobat.
Responsibilities
- Facilitate and support the contract workflow, from intake through document fulfillment and execution to back-end processing. Ensure documentation requests are completed, delivered, executed and processed timely.
- Develop and draft contract documentation by identifying and clarifying requirements, researching client-specific information and historical files, and verifying details with SMEs, key stakeholders, and leadership, as appropriate.
- Ensure documentation is accurate and formatted according to client, business, and company standards. Obtain internal quality control approvals to verify compliance with applicable business and product-specific guidelines.
- Review, edit, and finalize agreements and other documentation; process documents for execution and facilitate hand-off for implementation.
- Coordinate with other team members to ensure effective workflow, consistent process execution, and unified approaches to contract management.
- Leverage technology to help facilitate an efficient contract management process.
- Interface with finance, legal, sales, business development, sales operations, and other business teams to address and resolve issues related to contracts.
- Research contract matters of low- to mid-level complexity and provide requested information and/or recommended course of action option(s) for consideration.
- Stay abreast of changes in product/service offerings, translating those updates to incorporate changes/enhancements into documentation to ensure content is current (e.g., language, terms, pricing). Update and maintain all document templates.
- Track and manage inventory of documentation requests from internal and external sources; report on the contract process, request volume, status, execution, etc.
- Manage new and existing contracts and files, paper and electronic, to ensure organized file structure and accurate record retention.
- Evaluate processes, approach, coordination, and templates to recommend and implement changes for continuous contract process and content improvement.
- Assist with special projects, as directed by leadership.
Preferred Qualifications
- Knowledge of relevant industry and marketplace (preferred).
- Strong sense of urgency and the ability to adapt and work on multiple projects in a fast-paced environment while producing quality work and meeting deadlines.
- Comfortable navigating ambiguity-experience working on projects with limited guidance or shifting objectives.
- Detailed with a high level of accuracy.
- Excellent analytical and problem-solving skills, critical thinking and ability to make sound interpretations.
- Well-developed interpersonal and client relations skills, as well as strong verbal and written communication skills.
- Excellent prioritization, organization and time management skills.
- Team player with the ability to handle tasks independently to closure.
- Ability to think beyond the task at hand and take initiative.
- Comfortable working collaboratively, efficiently, and effectively with both internal and external clients, stakeholders, subject matter experts, and leadership.
- Flexibility and adaptability.
- Ability to produce professional-quality MS Word documents in a timely manner.
- High degree of integrity and the ability to recognize the requirements for confidentiality.