Continuous Improvement Quality Leader

Ability to use Quality Processes such as Lean, Six Sigma
University degree/certificate for Engineering, Science or similar technical field
Experience with KPIs, performance management and quality management processes
At least 5 years of leadership experience
At least 3 years of root cause analysis / corrective action, process optimization, or business management experience
At least 10 years of working experience within operational excellence, Six Sigma or continuous improvement framework
Project management experience
Experience working in a matrix organization

Investigating shortfalls, issues, and complaints in current business processes
Address quality, service, and cost issues proactively to assure customer satisfaction and compliance to regulations
Analyze company processes and procedures
Perform root cause analysis of errors and discrepancies and implement corrective measures and processes
Develop process enhancement strategies
Set clear goals, create detailed work plans, track progress, optimize resources, and monitor quality to achieve excellent results
Create and maintain a communication plan to provide stakeholders with adequate information concerning business goals and objectives
Collaborate with other stakeholders to enhance productivity and staff satisfaction
Educate and coach others on Lean, Six Sigma, and Operational Excellence philosophies and applications
Train, mentor, and guide team members in new processes
Perform other related duties as assigned

Additional leadership experience in the areas of Operations, Manufacturing, or Quality is preferred
Demonstrated commitment for process improvement
Customer-focused in defining quality and establishing priorities
Six Sigma Black Belt certification
Strong oral and written communication skills
Strong interpersonal and influencing skills