Continuous Improvement Leader
Company | Western & Southern Financial Group |
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Location | Cincinnati, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree In Business Management/Administration or equivalent experience – Required
- 3-5 years of experience utilizing continuous improvement tools (Lean, Six Sigma) to improve process efficiency and deliver customer value including facilitation of Kaizen events – Required
- Demonstrated experience maintaining a calm and professional demeanor when handling demanding situations – Required
- Outstanding communication skills, including listening, presenting, speaking and writing, adjusting communication content and style to meet the needs of diverse stakeholders. – Required
- Strong critical thinking skills with the ability to conceptualize, analyze, synthesize, and evaluate data and information to draw accurate conclusions and make sound decisions. – Required
- Organizational courage to hold peers and others accountable for results – Required
- Willingness and eagerness to learn new concepts and break old paradigms – Required
- Demonstrated strong customer focus and work ethic. – Required
- Demonstrated leadership skills, including coaching, providing direction, influencing and guiding team members to a recommended course of action. – Required
- Demonstrated history of executing with urgency, proficiency, and passion. – Required
- Proficient in word processing and spreadsheet applications. – Required
Responsibilities
- Partner with enterprise unit and change leaders to identify value stream process improvement opportunities
- Research current state of the value streams and collect data in order to fully understand scope, interdependencies, and potential benefit
- Work with enterprise leaders to quantify expected benefits, prioritize initiatives and obtain approval and resources to move forward
- Scope, plan and facilitate Kaizen events (or other process improvement activities) to achieve expected benefits. Ensure the most appropriate change disciplines (Continuous Improvement, Knowledge Management, Automation, Customer Experience, etc) are used in solutions.
- Function as project manager, using standard PM tools, to ensure timely execution of action plans and realization of benefit
- Prepare and deliver status updates and final report-outs to enterprise leaders highlighting process changes and benefits achieved
- Ensure organizational change management best practices are considered throughout responsibilities
- Proactively pursue self-development and improvement in skill sets on a continual basis
- Performs other duties as assigned.
- Complies with all policies and standards.
Preferred Qualifications
- Certified Project Management Professional (PMP)-PMI Upon Hire – Preferred
- Six Sigma Blackbelt Upon Hire – Preferred