Content Designer – Internal Communications
| Company | Bank of Montreal |
|---|---|
| Location | Chicago, IL, USA, Illinois, USA |
| Salary | $72500 – $134500 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Foundational level of proficiency in Information Architecture and Stakeholder management.
- Intermediate level of proficiency in Agile Delivery and Development, Design Thinking, A/V Production, Digital Fluency, Verbal & written communication skills, Collaboration & team skills, Analytical and problem solving skills, Data driven decision making.
- Advanced level of proficiency in Graphic Tools, Verbal & written communication skills, Technical Writing/Documentation, Data Visualization, Imaging Tools, Media Content and Graphic Designs, Multimedia Technologies, Writing / Editing, Storytelling.
- Typically between 5 – 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Deep knowledge and technical proficiency gained through extensive education and business experience.
Responsibilities
- Creates and develops employee-facing materials and job resources to support the branch network and support areas in achieving customer experience goals and business objectives.
- Contributes to the planning, development and management of content.
- Produces guides, infographics, presentations; innovates new and effective ways to share information across teams, ensuring content is usable, well-structured, easily found and aligned with organization brand and style guidelines.
- Defines and develops key messages.
- Translates complex campaigns, product details, and processes into understandable, relatable copy and design.
- Ensures that appropriate content is shown to a user in the right place and in the best format.
- Establishes content workflow, management and governance.
- Prioritizes, plans, delivers, and maintains content for multiple channels and audiences.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
Preferred Qualifications
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No preferred qualifications provided.