Consumer Lending Relationship Manager II

Bachelor’s Degree or equivalent experience
Three years relationship sales experience or credit experience, OR three years Financial Aid experience or Educational Lending experience
Excellent relationship management, sales, and business development skills
Good finance and accounting skills
General knowledge of bank/PC software programs utilized by the department

Seeks to understand the customer’s businesses and requirements, evaluating credit information and making relationship recommendations
Works closely with Sales Managers and Credit Managers to gather information and receive recommendations on potential customers
Strives towards creating and maintaining / strengthening efficient relationships
Follows market trends and developments to increase the Bank’s business in established and developing markets
Delivers update bank program information to customers
Collects and delivers competitive program information and market intelligence
Has contact with internal credit, funding, customer services, and product personnel in handling customer concerns
Monitors portfolio and customer/vendor statistics with regard to efficiencies and volumes
Understands and adheres to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite
Identifies risk-related issues needing escalation to management
Promotes an environment that supports diversity and reflects the M&T Bank brand
Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Completes other related duties as assigned