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Consultant – Product Systems Analyst

Consultant – Product Systems Analyst

CompanyCardinal Health
LocationOhio, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • Awareness of technical concepts
  • Ability to multi-task and manage multiple assignments
  • Strong communication skills and the ability to explain decisions, ask questions, discuss requirements, and speak with stakeholders and internal customers
  • Passionate about helping customers and meeting business objectives

Responsibilities

  • Specialize in understanding key technical features of existing 3rd party TMS platforms
  • Partner with IT team members to understand integration capabilities
  • Attend customer meetings, listen and analyze customer needs, and present possible solutions to stakeholders
  • Meet with stakeholders, analyze business needs, and communicate to IT teams
  • Set clear expectations with stakeholders
  • Ensure timely delivery of deliverables
  • Maintain alignment with internal CAH business and IT stakeholders
  • Take reports of defects, bugs, issues, and create incident tickets and resolve
  • Define and operationalize role
  • If SQL skills, query databases to answer questions

Preferred Qualifications

  • Agile/Scrum/Kanban team experience, Jira and ServiceNow experience preferred
  • Javascript and XML experience preferred
  • Sales or customer service experience would be highly desirable
  • BA, BS or equivalent experience in related field preferred
  • Advance Degree preferred
  • 4-8 years’ experience preferred