Consultant – Product Manager
Company | TransUnion |
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Location | Burlington, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Business, Marketing, or a related field
- 3+ years’ experience in business administration or similar process-driven role, with knowledge of product management and agile methodology preferred but not a requirement
- Curious and customer focused, with a problem-solving mindset
- Ability to work autonomously and collaboratively in a matrix organization
- Excellent written and oral communication
- Detail-oriented with a strong focus on accuracy
- Adaptable and open to learning new skills and technologies
- Strong organizational skills with the ability to handle multiple projects and priorities concurrently in a fast-paced environment
- Ability to collate and assimilate complex information into logical and easily presentable material
Responsibilities
- Support day-to-day product management activities relating to existing solutions and new product development initiatives
- Assist with market research, competitive analysis, and gathering user feedback where applicable to support new product development or enhancements
- Coordination and intake processing of product queries, pricing and policy exception requests, including tracking, SLA management and reporting across all credit products
- Collaboration across cross-functional teams for information gathering and investigations to support Product Management queries and issue resolution
- Coordination across cross-functional teams to streamline processes, communication requirements and similar processes
- Support across existing projects where required
- Support policy reviews and updates as defined by governance or business stakeholders
- Collaborate with the respective Product Managers in creating new product documentation and coordination of training material for sales enablement or other key audiences
- Additional ad-hoc assignments as directed to meet business needs
Preferred Qualifications
- Knowledge of product management and agile methodology preferred but not a requirement