Consultant II – Strategic Program Management

Consultant II – Strategic Program Management

Requirements

• Undergraduate degree in a relevant discipline
• 1-2 years’ experience in program and/or product management or a related field preferred

Responsibilities

• Support identification of associate and customer implications for inventoried initiatives
• Grow knowledge of customer needs, pain-points and opportunities
• Maintain recurring Program Management meetings and solicit and organize presenter agendas
• Elevate concerns in capacity for a cross-functional team of engineers, designers, and business owners to drive the prioritization
• Assist in tracking and communication of trends and accomplishments related to project and Tech Sprint items
• Assist in scheduling meetings with Strategic Planning and Delivery partners for the creation of communications and presentations for project, product, and strategic initiatives
• Track, document, and provide project and product initial ROI metrics, partnering with data team partners to collect input needed
• Build relationships with key business partners to ensure product plans are aligned with company objectives/plans
• Assist with coordination and communication needs for vendor contacts
• Identify enhancements to guidelines, policies, practices, and procedures to drive improvements to internal product management and development processes
• Assist with identifying change management or ADKAR needs; help create change management documentation
• Provide support in the prioritization, initiative alignment and status reporting of the Strategic Plan
• Help support creation of dashboards and reporting to reflect the status of system enhancement request
• Schedule and maintain attendee list for prioritization meetings and/or remediation related action plans

Preferred Qualifications

• 1-2 years’ experience in program and/or product management or a related field preferred