Configuration Management Lead

Bachelor’s Degree in a Technical field, or equivalent work experience
10+ years of related work experience
TS/SCI w/ CI poly is required
Strong knowledge of ITIL framework and configuration management best practices
Extensive experience with configuration management tools (e.g., ServiceNow, BMC Remedy, Ansible)
Proven track record of successfully implementing and improving configuration management processes
Excellent leadership and team management skills
Strong analytical and problem-solving abilities
Outstanding communication and interpersonal skills
Experience with change management and release management processes

Lead and manage the configuration management team, providing guidance and mentorship
Develop and implement configuration management strategies aligned with organizational goals
Oversee the implementation, and maintenance of the configuration management database (CMDB) and provide design recommendations or areas of improvement to the CMDB facilitator
Establish and enforce configuration management policies, procedures, and standards
Collaborate with senior leadership to ensure configuration management supports program objectives
Manage complex configuration management projects and initiatives
Conduct regular audits and assessments of configuration management processes
Liaise with other departments to ensure seamless integration of configuration management practices
Stay abreast of configuration management standards, policies, procedures and emerging technologies in configuration management
Provide regular reporting on configuration management metrics and KPIs
Manage team relationships related to configuration management tools and services