Conference and Events Administrative Assistant – Park Mgm
| Company | MGM Resorts International |
|---|---|
| Location | Las Vegas, NV, USA |
| Salary | $18 – $18 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High school diploma, GED or educational equivalent
- Must be able to work various shifts, including weekends and all holidays
- One (1) year of previous guest services and / or administrative experience
- Proficient knowledge of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as standard office equipment
Responsibilities
- Deliver exceptional service that aligns with the property’s core service standards and brand
- Collaborate with managers to fully understand each assigned program
- Answer and direct all incoming phone calls warmly; assist with customer correspondence and requests
- Prepare guest reservations and amenities
- Enter program details into Amadeus/Delphi, including notes, events, and updates
- Maintain files and manage access to sensitive and confidential information
- Support the assigned Director and/or Manager with client interactions in their absence
- Handle catering inquiries through phone and email communication with clients
- Prepare and distribute the Daily Event Sheet based on BEOs to all departments
- Complete and share reports on a daily, weekly, and monthly basis
- Accurately prepare BEOs according to client and Manager specifications, processing any changes promptly
Preferred Qualifications
-
No preferred qualifications provided.