Concession Supervisor

Concession Supervisor

Requirements

• Must have attention to detail
• Must have good oral and written communication skills
• Must have ability to add, subtract, multiple and divide
• Must have strong customer service skills
• Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events.
• Must have strong interpersonal skills
• Must have good organizational skills
• Must have basic working knowledge of cash register and cash handling procedures
• Must be compliant with health codes
• Must complete Alcohol TEAM Compliance Training
• Must be able to pass a background check to include a credit history report and meet corporate minimum requirements

Responsibilities

• Train, schedule, and supervise concessions food and beverage staff
• Assist in settling concessions event paperwork per event
• Maintains correct stock levels utilizing prior sales history
• Assists supervisor with day-to-day operations
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Works with other supervisors on distribution of all products to stands and bars
• Ensures all POS systems are in proper working condition prior to the event
• Understanding of Quest POS system BOH/FOH operations
• Ability to operate and finalize events in Quest POS system
• Accurately reviews quality product before serving to customer
• Ensure health codes and liquor laws are followed
• Establish and maintain positive client relationships
• Other duties may be assigned.

Preferred Qualifications

• Four year college degree preferred
• Two years of customer service experience
• Understanding of survey-based measures (Guest Experience)
• At least two years of experience in Quest POS software
• Must have two years of management experience in food and beverage
• Must have Serve Safe certification (Managers Certification)
• Must be Excel and Microsoft proficient