Compliance Specialist

Previous experience in compliance, risk management, legal, or audit roles within a financial institution, Fintech, BNPL provider, or payments company.
Familiarity with banking or consumer finance regulations strongly preferred.
Self-starter with the ability to thrive in a fast-paced, dynamic environment.
Strong communication and collaboration skills with a cross-functional mindset.
Strong analytical and investigative skills to handle compliance testing, monitoring, and issue resolution.
Proficiency with GRC platforms and tools a bonus (e.g., LogicGate, RSA Archer).
Tech-savvy and comfortable learning new software systems used in Fintech operations.
Interest in Fintech innovation and evolving compliance challenges in BNPL and a desire to learn and grow.

Perform compliance testing using our GRC software in accordance with CMS standards.
Analyze testing results and review findings with Compliance management.
Identify compliance exceptions and issues, collaborating with stakeholders to implement corrective action plans and ensure timely completion.
Present testing outcomes and updates to the Credova Compliance Committee.
Stay current on regulatory requirements and provide risk-based feedback on testing framework improvements.
Investigate, research, and resolve regulated customer complaints across multiple channels, drafting response proposals for internal review.
Track complaints and corrective actions using GRC tools, assigning and monitoring tasks as needed.
Analyze trends in customer complaints and recommend actionable solutions.
Support licensing activities via NMLS, including the acquisition and maintenance of Credova’s lending licenses and interactions with third-party vendors.
Participate in regulatory audits and special projects while managing multiple priorities effectively.