Compliance – Regulatory Operations – Executive Director
| Company | JP Morgan Chase |
|---|---|
| Location | New York, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- 10+ years of relevant Compliance or related Banking experience, such as Risk Management, Audit, Legal, or similar Control-related experience.
- Demonstrated experience in Regulatory Operations, including credit bureau reporting, complaints, US military lending regulations (SCRA/MLA), customer corrections, etc.
- Creative thought leader with exceptional problem-solving and analytical skills, with a proven ability to provide structured conclusions to all levels of management.
- Proven leadership and influencing skills, with the ability to collaborate across a highly matrixed organization.
- Ability to set and manage expectations at all levels, including team members, peers, business partners, and senior and executive management.
- Excellent relationship skills, highly collaborative, and able to build rapport and credibility quickly with all levels of the organization.
- Executive presence, comfortable interacting with, presenting to, and influencing senior leaders.
Responsibilities
- Develop and execute a complex Compliance program to manage regulatory exposure in a dynamic and evolving area of the firm.
- Possess strong knowledge and understanding of laws and regulations regarding customer complaints, customer corrections, credit bureau reporting, elder/vulnerable customers, military customers, and overall customer fairness.
- Lead the Compliance strategy for Regulatory Operations by staying informed about the evolving regulatory landscape governing all aspects of regulatory operations, including SCRA, MLA, FCRA, Regulation V, and UDA(A)P.
- Provide strategic guidance and credible review and challenge to senior leaders.
- Work directly with senior leadership in Consumer & Community Banking (CCB) Operations and across several businesses to engage and influence senior stakeholders in identifying and assessing Compliance risk.
- Demonstrate exceptional people management skills to lead a team of seasoned Compliance officers.
Preferred Qualifications
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No preferred qualifications provided.