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Compliance Manager

Compliance Manager

CompanyHearst
LocationTampa, FL, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Five (5) years proven experience in health plan/managed care operations with utilization management, appeals, grievance, pharmacy, case management or quality management.
  • Strong knowledge of CMS, Medicaid, QHP and federal regulations
  • Outstanding communication and interpersonal abilities
  • An analytical mindset with exceptional organizational skills
  • Firsthand experience with operational procedures, reporting and auditing
  • Methodical and diligent with outstanding planning abilities
  • An analytical mind able to “see” the complexities of procedures and regulations
  • Experience researching and summarizing applicable regulatory requirements
  • Ability to write updates and memos to C-suite level internal and external clients
  • Superb written, verbal communication and interpersonal skills
  • Excellent in the use of Microsoft applications

Responsibilities

  • Actively monitor CMS regulatory updates and NCQA standards as well as evolving health care industry regulatory trends and best practices in compliance programs
  • Develop content to communicate the updates to key stakeholders
  • Ensure the MHK solutions remain compliant with applicable regulatory requirements. i.e. Medicare, Medicaid, NCQA, FEP, QHP, etc.
  • Work with internal stakeholders to formulating strategy for solutions and partner to communicate a strong vision and strategy that will help to achieve the company’s objectives for growth and differentiation.
  • Be a needed resource for MHK various team members to assist in navigating critical or challenging client escalations/discussions as they pertain to any compliance or regulatory issues.
  • Support new client implementations and existing client upgrades of MHK software solutions when needed for Utilization Management, Care Management, Pharmacy, Medical Appeals & Grievances to ensure the success of our clients.
  • Provide ongoing subject matter expertise on the evolving care models and regulatory requirements in Medicare, Medicaid and other regulatory bodies
  • Lead communication of the importance of compliance and any changes to regulations that will be shared with clients
  • Facilitate internal audits to ensure ongoing compliance with MHK policies
  • Assist clients with CMS program audit and NCQA accreditation preparation
  • Adapt to competing demands, take on new responsibilities and adjust to meet changing priorities.
  • Maintain client PowerPoint presentations that outline identified regulatory updates
  • Track all issues referred to compliance up to and including resolution
  • Identify and assess areas of compliance risk for MedHOK
  • Back up Compliance Officer when needed for daily operations

Preferred Qualifications

    No preferred qualifications provided.