Community Manager

Community Manager

Requirements

• Two or more years’ experience in multi-family residential property management, preferably with experience with direct supervision of employees.
• Multi-family residential leasing experience required.
• High School Diploma or equivalent required.
• Two or more years of college preferred.
• Required certifications or licenses preferred, or the ability to obtain within one year required.
• Professional appearance and the ability to resolve conflicts in a professional manner.
• Excellent organizational skills with attention to detail and ability to keep accurate and legible financial records.

Responsibilities

• Responsible for the management, direction, training and safety of all employees assigned to the property or properties under his/her control.
• Responsible for hiring (for open positions approved by the Regional Property Manager), training, completing and conducting performance evaluations for all staff at the property, recommending salary increases, and when required counseling, disciplining and terminating employees under his/her direct control in accordance with company policy.
• Establish schedules and assign staff for office work as well as routine and emergency work. Approve and schedule paid and unpaid time off requests from staff.
• Train staff in safe operating procedures, and accurately report all accidents and emergency situations to appropriate personnel.
• Creates, designs and executes marketing campaigns for leasing of rental units, including promotion, tours of property and rental units.
• Ensures all residents living in community meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies.
• Assist in preparation and implementation the annual budget and maintain accurate financial records for the property, including payroll records, daily bank deposits and control of the cash accounts at the property.
• Supervise any outside contractors working on the property.
• Participate in and direct office and maintenance staff regarding all move in/out and agency inspections and inspection processes.
• Meet and work with residents, resident organizations and resident services providers to address issues, make improvements, and maintain positive relations.
• Comply with all Company Accounting and Operations directives, policies and procedures.
• Continually inspect property recording deficiencies, making improvements and taking any required actions according to Company guidelines.
• Obtain all certifications or licenses that are required by the company, state or agencies within first year of employment.
• Perform other duties as assigned.

Preferred Qualifications

• Accredited Resident Manager or similar designation preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8 and/or Public housing experience preferred.