Community Liaison – Hospice

Community Liaison – Hospice

Requirements

• Current and valid state driver’s license required.
• Proof of auto insurance required.
• 2+ years health care marketing experience
• Strong interpersonal and communication skills
• Computer literacy and knowledge of relevant healthcare and administrative software
• Excellent analytical and problem-solving skills
• Organizational and time management skills
• Ability to work independently
• Ability to work closely and professionally with others at all levels of the organization and communities that we serve
• Demonstrates the highest degree of customer service and professionalism
• Willingness to travel regionally up to 75% (required)

Responsibilities

• Conduct in-person sales calls to existing and potential referral sources, including hospitals, physician’s practices, nursing homes, assisted living facilities and other relevant organizations.
• Document all interactions in the CRM system.
• Build and maintain strong, professional relationships with referral sources to drive awareness and referrals for hospice services.
• Leverage market data and territory insights to develop and execute effective plans. Ensuring optimal reach and frequency to achieve targets.
• Promote hospice programs and services to professional, civic organizations, and community groups.
• Represent the company at community events to increase brand awareness and build relationships.
• Engage in company-provided training and self-study opportunities to enhance knowledge of hospice care and related disease states.
• Maintain a thorough understanding of hospice care benefits to effectively communicate value to referral sources and families.
• Collaborate with internal operational and clinical teams to ensure quality care.
• Work with other BrightSpring service line, if applicable within the territory, to create a continuum of care.
• Completes administrative tasks, include CRM updates, expense reporting, and business plans accurately and on time.

Preferred Qualifications

No preferred qualifications provided.