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Community Health Worker
| Company | Accompany Health |
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| Location | Boston, MA, USA |
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| Salary | $29 – $31 |
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| Type | Full-Time |
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| Degrees | Associate’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Resident of the Boston Metro area with an understanding of local resources and experience working with patients to access them
- Experience working with medically complex, elderly, or frail populations
- You are comfortable working with members in-person in their homes 2 days a week, minimum and also over video and phone
- You understand that the role is a hybrid role split between 3 days per week remotely doing in-home visits & 2 days per week in office
- Your attributable geography (subject to change) can cover an area that will require variable drive times but will fit visit and drive time within the work day
- Must have a valid unrestricted driver’s license and access to an insured vehicle for daily use as driving is an essential function of the role
Responsibilities
- Building trusting, longitudinal relationships with our patients through in-home, virtual, and community-based visits
- Collaborating with our clinicians by joining their medical visits and helping create a patient-centered care plan
- Conducting an initial assessment for all patients to identify their goals and needs
- Connecting patients to local resources and social services, for example helping them apply to SNAP benefits, accompanying them to a senior center, or researching community support groups
- Supporting patients with chronic disease to take charge of their health, manage their medications, and stay out of the hospital
- Helping patients navigate the healthcare system by accompanying them to doctor’s appointments, visiting them when they’re in the hospital, and helping coordinate their appointments
- Providing health coaching to help patients with behavior change like exercise, smoking cessation, or healthy eating
- Working with your team to build and keep up to date a resource directory of local and national resources (i.e., transportation, housing, financial, food, medication discounts, support groups)
- Documenting all care and patient communication in our electronic medical record
- Attend regular team huddles and case conferences
Preferred Qualifications
- Community Health Worker Certification or an Associates degree or higher in health sciences or related field
- 3+ years’ work experience in CHW or case management role
- Experience providing home visits and/or telehealth
- Experience navigating hospitals and health insurances
- Proficiency with electronic medical records or other documentation software
