Community Health Worker

Associate degree
BLS certification
Two (2) years healthcare or social services experience in an acute, post-acute, or ambulatory care setting
Community Health Worker certification as required by the state of Texas.
Must reside in Houston, Dallas, San Antonio metropolitan area.
Current driver’s license, reliable transportation, car insurance, and an acceptable driving record with willingness to travel within 50 miles to meet in person with patients in their homes or other medical facilities including hospitals, and local physician offices.
Able to work independently with strong internal drive, yet able to actively communicate challenges and/or concerns to leadership.
Excellent interpersonal and facilitation skills
Excellent time-management skills and an ability to adapt to changing needs/priorities
Be highly empathetic with the ability to understand cultural and socioeconomic issues affecting patients and excellent at building rapport with patients and families from diverse backgrounds.
Basic computer skills
Demonstrated communication skills (e.g., listening, speaking, writing)
Willingness to be present on-site in clinical and community spaces
Experience with various populations, including those with limited financial resources, limited education background and communication barriers.

Partner with clinical and health plan teams to engage, advocate, educate, navigate, and coordinate with and on behalf of individuals who have been identified as having social needs that impact their health
Visit patients and members in their home or community settings while also partnering with care management and care teams (e.g., clinics, emergency departments, homecare, health plan, etc.)
Establish trusting relationships with members and their families to help them become more engaged in their health
Help patients identify their potential; work to increase individual empowerment and create community connections
Facilitate timely enrollment and/or referral into applicable health and community resources
Assist the patient in navigating to referrals and health-related care settings
Work closely with care managers and clinical teams to ensure patients have comprehensive and coordinated care
Support community partnerships
Maintaining relationships with key stakeholders in the community by serving as an advocate to improve health and social outcomes.

MA Certificate or LPN license
Comfortable with technology and experience working remotely or with innovative care teams
Experience working with patients in their homes
Bilingual: Spanish and English
Ability to have flexible schedule, position may require weekend work