Community Health Driver
| Company | Cleveland Clinic |
|---|---|
| Location | Cleveland, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma or GED required.
- Must possess a valid State Commercial Drivers License (CDL) with air brakes and passenger endorsement and have less than 6 points on record.
- Driver must maintain eligibility of insurability as determined by CCF’s insurance carrier’s requirement to operate Foundation vehicles.
- Drivers assume responsibility to pay fees associated with traffic violations.
- Working knowledge of PC window applications sufficient to input and retrieve data.
- Ability to partner with others as needed to troubleshoot and resolve general technology issues.
Responsibilities
- Provide safe, efficient, and quality mobile unit transportation service as measured by driving record, compliance with established DOT regulations and Cleveland Clinic safety policies.
- Complete daily vehicle safety inspections prior to placing the mobile unit into operation and at the end of the shift.
- Maintain currency and effectiveness in operating wheelchair lifts and associated equipment. Safely secures patient and wheelchair at the wheelchair station.
- Maintain situational awareness both inside/outside the Mobile Unit at all times.
- Assist students and patients on and off the mobile unit.
- Conduct friendly, courteous and helpful interactions with students, families, school district and community members.
- Maintain vehicle presentation and cleanliness at all times in accordance with policy and procedures.
- Perform basic patient registration and scheduling.
- Enter and maintain confidential and accurate patient information including patient insurance, billing, and payment information.
- Recruit, enroll, and educate patients on MyChart.
- Support and participate in process improvement efforts.
- Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff.
- May participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.
- Other duties as assigned.
Preferred Qualifications
- Minimum five years driving experience; prior experience transporting passengers, patients or clients preferred.
- Demonstrated experience in providing exceptional customer services and computer skills.