Community Ecosystem Engagement Lead
| Company | Merck |
|---|---|
| Location | Dayton, OH, USA, Indianapolis, IN, USA, Louisville, KY, USA, Knoxville, TN, USA, Nashville, TN, USA, Detroit, MI, USA, Grand Rapids, MI, USA, Toledo, OH, USA, Columbus, OH, USA, Chattanooga, TN, USA, Fort Wayne, IN, USA, Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Public Health, Healthcare Administration, Social Work, Nursing, Business, or a related field (Master’s preferred)
- 3-5 years of experience in HIV community engagement, pharmaceutical sales, healthcare account management, or public health
- Experience working with Ryan White-funded programs, Community Health Centers, Health Departments, and HIV service organizations is a plus
- Strong account management and customer relationship skills
- Understanding of HIV treatment and prevention strategies, health equity, and social determinants of health
- Proficiency in data analytics and business performance tracking to monitor account success and treatment trends
- Ability to develop and execute strategic engagement plans aligned with business objectives
- Excellent presentation and communication skills for training and stakeholder collaboration
- Strong project management and cross-functional collaboration abilities
Responsibilities
- Identify, prioritize, and develop strong network inclusive of HIV ecosystem stakeholders and AHPs who influence HIV treatment decisions and ensure PLWH remain engaged in care
- Execute engagement strategies that align with market needs, enhance appropriate product utilization, and support the company’s HIV portfolio
- Collaborate with AHPs to understand evolving HIV priorities and support with relevant resources to address treatment gaps and barriers
- Leverage approved resources to engage with AHPs and provide approved materials for AHPs to use with PLWH
- Gather insights from AHPs and identify high-impact engagement opportunities
- Participate in community educator identification to ensure alignment with corporate objectives
- Manage key accounts across Ryan White Clinics, Community Health Centers, Health Departments, and HIV-focused organizations
- Develop account-level strategies to optimize engagement and increase appropriate product adoption
- Utilize data analytics and business intelligence tools to track account performance and brand utilization
- Collaborate cross-functionally with sales to drive customer-centric engagement that support business growth and greater ecosystem understanding
- Assist in the identification of engagement opportunities at community events with AHPs and other key stakeholders within the account
- Maintain understanding of funding streams and reimbursement models impacting publicly and privately funded HIV programs
- Leverage insights to refine strategic account planning and enhance execution effectiveness
Preferred Qualifications
- Experience working with Ryan White-funded programs, Community Health Centers, Health Departments, and HIV service organizations is a plus