Community Ecosystem Engagement Lead
| Company | Merck |
|---|---|
| Location | Long Island, New York, USA, Brooklyn, NY, USA |
| Salary | $139600 – $219700 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Public Health, Healthcare Administration, Social Work, Nursing, Business, or a related field (Master’s preferred).
- 3-5 years of experience in HIV community engagement, pharmaceutical sales, healthcare account management, or public health.
- Experience working with Ryan White-funded programs, Community Health Centers, Health Departments, and HIV service organizations is a plus.
- Strong account management and customer relationship skills.
- Understanding of HIV treatment and prevention strategies, health equity, and social determinants of health.
- Proficiency in data analytics and business performance tracking to monitor account success and treatment trends.
- Ability to develop and execute strategic engagement plans aligned with business objectives.
- Excellent presentation and communication skills for training and stakeholder collaboration.
- Strong project management and cross-functional collaboration abilities.
Responsibilities
- Identify, prioritize, and develop strong network inclusive of HIV ecosystem stakeholders and AHPs who influence HIV treatment decisions and ensure PLWH remain engaged in care.
- Execute engagement strategies that align with market needs, enhance appropriate product utilization, and support the company’s HIV portfolio.
- Collaborate with AHPs to understand evolving HIV priorities and support with relevant resources to address treatment gaps and barriers.
- Leverage approved resources to engage with AHPs and provide approved materials for AHPs to use with PLWH.
- Gather insights from AHPs and identify high-impact engagement opportunities.
- Participate in community educator identification to ensure alignment with corporate objectives.
- Manage key accounts across Ryan White Clinics, Community Health Centers, Health Departments, and HIV-focused organizations.
- Develop account-level strategies to optimize engagement and increase appropriate product adoption.
- Utilize data analytics and business intelligence tools to track account performance and brand utilization.
- Collaborate cross-functionally with sales to drive customer-centric engagement that support business growth and greater ecosystem understanding.
- Assist in the identification of engagement opportunities at community events with AHPs and other key stakeholders within the account.
- Maintain understanding of funding streams and reimbursement models impacting publicly and privately funded HIV programs.
- Leverage insights to refine strategic account planning and enhance execution effectiveness.
Preferred Qualifications
- Experience working with Ryan White-funded programs, Community Health Centers, Health Departments, and HIV service organizations is a plus.