Community Ecosystem Engagement Lead
| Company | Merck |
|---|---|
| Location | Washington, DC, USA, Virginia Beach, VA, USA, Richmond, VA, USA, Norfolk, VA, USA, Alexandria, VA, USA, Baltimore, MD, USA |
| Salary | $139600 – $219700 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree in Public Health, Healthcare Administration, Social Work, Nursing, Business, or a related field (Master’s preferred)
- 3-5 years of experience in HIV community engagement, pharmaceutical sales, healthcare account management, or public health
- Experience working with Ryan White-funded programs, Community Health Centers, Health Departments, and HIV service organizations is a plus
- Strong account management and customer relationship skills
- Understanding of HIV treatment and prevention strategies, health equity, and social determinants of health
- Proficiency in data analytics and business performance tracking to monitor account success and treatment trends
- Ability to develop and execute strategic engagement plans aligned with business objectives
- Excellent presentation and communication skills for training and stakeholder collaboration
- Strong project management and cross-functional collaboration abilities
Responsibilities
- Identify, prioritize, and develop strong network inclusive of HIV ecosystem stakeholders and AHPs who influence HIV treatment decisions and ensure PLWH remain engaged in care
- Execute engagement strategies that align with market needs, enhance appropriate product utilization, and support the company’s HIV portfolio
- Collaborate with AHPs to understand evolving HIV priorities and support with relevant resources to address treatment gaps and barriers
- Leverage approved resources to engage with AHPs and provide approved materials for AHPs to use with PLWH
- Gather insights from AHPs and identify high-impact engagement opportunities
- Participate in community educator identification to ensure alignment with corporate objectives
- Manage key accounts across Ryan White Clinics, Community Health Centers, Health Departments, and HIV-focused organizations
- Develop account-level strategies to optimize engagement and increase appropriate product adoption
- Utilize data analytics and business intelligence tools to track account performance and brand utilization
- Collaborate cross-functionally with sales to drive customer-centric engagement that support business growth and greater ecosystem understanding
- Assist in the identification of engagement opportunities at community events with AHPs and other key stakeholders within the account
- Maintain understanding of funding streams and reimbursement models impacting publicly and privately funded HIV programs
- Leverage insights to refine strategic account planning and enhance execution effectiveness
Preferred Qualifications
- Experience working with Ryan White-funded programs, Community Health Centers, Health Departments, and HIV service organizations is a plus