Community Ambassador
| Company | Landmark Properties |
|---|---|
| Location | Auburn, AL, USA |
| Salary | $10 – $10 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent required
- Must possess strong organization skills
- Must be reliable and have self-discipline
- Proficient in Microsoft Office Suite or related software
- Ability to work evening and weekend hours, including resident lockouts as needed
- Must be available to work during summer and Turn period
Responsibilities
- Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors
- Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including generating new leads, completing guest cards, scheduling & conducting tours, and lead follow up
- Assist in promoting the community via social media platforms and participating in on- and off-campus marketing events
- Assist with email and text campaigns in Entrata and TextUs
- Represent the community and Landmark Properties in a professional manner
- Maintain a positive community environment and encourage participation in Residence Life activities
- Assist in resolving resident concerns/conflict by escalating to the appropriate manager
- Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed
- Attend and contribute to Landmark Lineup and required staff meetings
- Respond to internet and telephone inquiries in a timely and professional manner
- Enter Maintenance Requests, as needed
- Keep detailed activity logs in prospect and resident accounts
- Label & log packages and send resident notifications
- Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager
- Adhere and comply with corporate procedures and government laws on Fair Housing
- Participate in all Turn-related activities including Move-in and Move-out days, unit inspections, and trash-outs
Preferred Qualifications
- Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred