Communications Specialist
Company | Achievers |
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Location | Toronto, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- 5+ years of experience in Communications, Marketing, or related fields, ideally within an agency or client-facing environment.
- Strong experience in project management, client communications, and multi-channel campaign execution.
- Proven ability to develop compelling narratives and high-quality content under tight deadlines.
- Experience working with fast-paced, high-volume content production, ideally in a SaaS or B2B setting.
- Exceptional written and verbal communication skills, with an eye for detail and brand consistency.
- Highly organized, adaptable, and proactive, able to manage competing priorities with ease.
- Strong understanding of employee engagement, internal communications, and change management strategies is a plus.
Responsibilities
- Serve as the primary point of contact for clients leveraging our advanced communication services, ensuring a seamless experience from strategy to execution.
- Develop compelling messaging frameworks and campaign strategies tailored to diverse client needs.
- Provide consultative guidance to clients on best practices for employee communication and engagement.
- Build and refine project proposals, timelines, and reporting metrics to demonstrate campaign effectiveness.
- Own end-to-end project execution for multiple client accounts, from initial briefing to final delivery.
- Develop and manage communication plans, ensuring all assets align with client goals and brand guidelines.
- Partner with designers, and internal stakeholders to produce high-quality materials under tight deadlines.
- Partner with technical specialists to create comprehensive campaign strategies that leverage all aspect of the Achievers program.
- Optimize workflows and processes for increased efficiency and scalability.
- Craft engaging internal and external communication materials, including emails, newsletters, guides, and multimedia content.
- Leverage your Achievers technical acumen to build engaging content that maximizes program and feature exposure.
- Ensure content aligns with industry trends, employee engagement best practices, and client branding.
- Continuously refine messaging based on performance insights and client feedback.
Preferred Qualifications
- Strong understanding of employee engagement, internal communications, and change management strategies is a plus.