Communications Manager

Communications Manager

Requirements

• Knowledge of general communication strategies and tactics
• Knowledge of concepts, principles, practices, and techniques for writing and developing communications plans and related content
• Knowledge of investment concepts, practices, and procedures used in the securities industry
• Knowledge of financial markets and products
• Knowledge of Microsoft Outlook suite
• Knowledge of publishing systems
• Skill in creating communications plans that blend attention to detail with flexibility and effective messaging
• Skill in writing intranet page copy, articles, and other collateral as required
• Skill in proofreading a copy written by others
• Skill in conducting research and analysis
• Skill in preparing presentations
• Skill in operating standard office equipment and using required software applications, including standard graphics and publishing software
• Ability to think logically, analyze, and solve problems
• Ability to partner with other functional areas to accomplish objectives
• Ability to make independent decisions when appropriate
• Ability to influence decision making and action when appropriate
• Ability to manage confidential firm information prior to internal or public release
• Ability to facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed
• Ability to incorporate needs, wants, and goals from different business unit perspectives into communications plans, while being an advocate for audiences and communications best practices
• Ability to attend to detail while maintaining a big picture orientation
• Ability to gather information, identify linkages and trends, and apply findings to assignments
• Ability to organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment
• Ability to communicate effectively, both orally and in writing
• Ability to work independently as well as collaboratively within a team environment
• Ability to provide a high level of customer service

Responsibilities

• Provides strategic direction, message development, and communication planning for corporate-level, cross-departmental, and departmental initiatives
• Gives tactical support and oversees communication plans
• May oversee the daily management of a channel or channels
• Consults with internal and external constituents to identify communications goals and objectives; executes solutions for high-impact projects/initiatives
• Backs up management of other communication channels as needed
• Participates in prioritization of firm communications
• Edits the work of others
• Monitors channel absorption; prepares reports for management
• From metrics and other data, recommends channel content alterations and improvements
• Manages the implementation of channel communication projects
• Performs other duties and responsibilities as assigned
• Establishes and maintains relationships with all levels of management, particularly within areas of support
• Effectively represent firm’s values and communication principles within meetings

Preferred Qualifications

No preferred qualifications provided.