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Communications Agent

Communications Agent

CompanyAlphabe Insight
LocationNew Orleans, LA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Bachelor’s degree in Communications, Business Administration, or related field
  • Strong written and verbal communication skills
  • High level of attention to detail and organizational ability
  • Ability to handle sensitive information with discretion
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to work independently and collaboratively in a fast-paced environment

Responsibilities

  • Serve as the primary point of contact for inbound and outbound communication
  • Respond to tenant and client inquiries in a timely and professional manner
  • Draft and manage internal and external correspondence
  • Maintain accurate communication logs and support documentation
  • Assist with the preparation and distribution of newsletters, notices, and reports
  • Coordinate with various departments to relay key information efficiently
  • Support crisis communication efforts and urgent response protocols when necessary
  • Maintain high standards of confidentiality and professionalism

Preferred Qualifications

  • 1–3 years of experience in customer relations, office administration, or communications preferred