Commission Coordinator
| Company | HCSC |
|---|---|
| Location | Downers Grove, IL, USA, Richardson, TX, USA |
| Salary | $18.1 – $37.1 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- 2 years of college or 2 years business experience.
- Clear and concise interpersonal, verbal and written communication skills.
- PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.
- Customer service skills.
Responsibilities
- Ensure timely and accurate compensation of commissions and overrides to agents and brokers.
- Acquire, develop, and retain complex and historical knowledge base pertaining to the commission lifecycle, operations, regulatory and organizational business rules, and commission systems logic.
- Research, analyze, and manually calculate and adjust commissions through core workstream channels.
- Handle incoming commission disputes and/or requests for commission audits from internal and external stakeholders.
- Process monthly commission transactions that exception during pre-processor validations requiring further analysis to identify root cause and manual processing into the commission system.
Preferred Qualifications
- Advanced Excel – formulas, V-Look ups
- Knowledge of Callidus incentive system
- Knowledge of Producer Manager, Hallmark System 80.
- Knowledge of HCSC marketing and commission programs.