Commercial Services Specialist II – Manheim – CDL

Commercial Services Specialist II – Manheim – CDL

Requirements

• High School Diploma or equivalent preferred.
• 1 to 3 years of experience driving a service, tow, or rollback truck required.
• Experience loading and unloading cars on a car hauler including chaining, operating hydraulics, etc.
• Valid CDL Class A driver’s license and a safe driving record.
• Dependable and able to work varied hours as required.
• Ability to drive all types of vehicles.
• Ability to sit and drive for prolonged periods of time.
• Physical ability to load and unload vehicles on carrier.
• Ability to walk long distances.

Responsibilities

• Develop and manage relationships with internal and external business partners.
• Assist with auction operations from start to finish, right up to notifying customers of the latest news.
• Assist with the coordination and execution of sale day activities.
• Input vital vehicle info into the Application System /400 and database.
• Establish, update, verify, and maintain vehicle and pricing files.
• Team up with the title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction.
• Manage vehicle inventory reports, investigate errors, and verify sale eligibility.
• Partner with departments to prepare and notify customers of the sale run process.
• Follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations.
• Communicate with the accounting team to balance sales and perform post-sale invoicing as needed.
• Provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.
• Operate a car carrier semi tractor-trailer in a safe and legal manner in compliance with DOT regulations.
• Load and unload vehicles safely and free of damage.
• Drive service truck to disabled vehicle and provide automotive services as needed.
• Assist in unlocking customer vehicles, re-keying and disarming security systems.
• Provide light mechanical and preventive maintenance work on service truck and ensure that it is properly stocked.
• Operate and maintain tow truck, and provide routine maintenance per manufacturer specifications.
• Acquire drop-receipt or pick up authorization and properly affix truck to vehicle needing tow.
• If operating rollback truck, load and properly secure customer vehicle to the truck bed.
• Safely tow or haul vehicle to designated area, release or unload vehicle from truck, and ensure that vehicle is left in a safe, immobile manner.
• Write condition reports on customer vehicles that are picked up at another location and transported to the Auction.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Preferred Qualifications

• High School Diploma or equivalent preferred.