Commercial Payments Business Analyst

Commercial Payments Business Analyst

Requirements

• Bachelor’s degree with an emphasis on MIS, Finance,&/or Business or equivalent combination of education and experience.
• Minimum 2-4 years experience in Banking, Systems or Operations. Project management experience preferred.
• Possesses a broad understanding of Commercial industry and supporting business system requirements.
• Highly skilled in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio).
• Excellent analytical skills.
• Excellent written and oral communication skills.
• Excellent presentation skills.

Responsibilities

• Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams.
• Researches solutions and apply knowledge to data analysis, process improvement, and problem resolution tasks.
• Conduct research, execute process improvements and support creation of deliverables including market analysis, customer analysis, business cases, business requirements, test plans, procedures, audit remediation, and process/product documentation.
• Review procedures and product features and recommend changes for improvement with an emphasis on risk control, customer experience and efficiency.
• Provide input for and assist in the creation of project plans, work assignments, target dates and other aspects of assigned projects.
• Drive projects toward completion of defined plans through direct participation in development or oversight of deliverables.
• Function as a liaison and subject matter expert between the business line, operations, and the technical areas throughout the project cycle.
• Collaborate with internal and external users in defining project and application requirements.
• Assume a primary role in the testing and implementation of new processes, applications, enhancements and/or conversions.
• Review published vendor information and make recommendations based on applicability.
• Review operational procedures and methods and recommend changes for Improvement with an emphasis on automation and efficiency.
• Where/when necessary, author documentation, manage communication and provide training to internal stakeholders.
• Partner with the technical areas in the research and resolution of system and process problems.
• Other projects as assigned.

Preferred Qualifications

• Project management experience preferred.