Commercial Lines Customer Service Representative
| Company | HUB |
|---|---|
| Location | Lafayette, LA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High school diploma or equivalent
- 1-2+ years of Commercial Lines experienced preferred
- Active Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtained
- Strong computer skills and proficient with various software programs
- Must have excellent written and verbal communication
- Organized and highly detail-oriented
Responsibilities
- Issue auto ID cards, binders, certificates & Evidence of Property
- Order loss runs and input information
- Order MVRs and E Mods
- Process change requests and cancelations – suspense and follow up, check and scan when received
- Audits – including checking rates, ordering worksheets and invoicing
- Support Account Manager and Account Executives – provide updates once policy is bound (update future application and pull over to current)
- Process new business and renewals
- Set up/update billing information
- Scan and input all correspondence into paperless file
- Email signed forms to carrier
- Invoices
- Prepare policies to be delivered
- Reconcile fleet schedules
- Prepare tabs for proposals
- Agent of record letters
- Finance agreement quotes
- Renewal of all policies
- Additional administrative duties – general scanning, mail, phone support
- Assist as needed with various projects
- Handle claims intake for the unit
Preferred Qualifications
- 1-2+ years of Commercial Lines experienced preferred
- Active Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtained