Commercial Business Analyst
| Company | Intercontinental Exchange |
|---|---|
| Location | Bedford, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- 5+ years’ relevant work experience, ideally with business or commercial analyst tasks/functions
- Must be Microsoft Excel savvy (Pivot Tables, Formulas, Functions such as VLOOKUP)
- Must be able to interpret contracts, orders, and understand the impact of delivery service configurations on commercial structures
- Able to work independently and in a team environment
- Self-motivated
- Highly organized with meticulous attention to detail
- Aptitude to manage and influence without direct authority
- Excellent interpersonal, written, and verbal communication skills
- Ability to track and execute multiple projects in a fast-paced environment
- Proven track record of problem solving and solution building
- Strong customer service skills
Responsibilities
- Partner with the Sales and Relationship Management team to support their existing book of business through the prospect to cash workflow
- Conduct internal reviews of client accounts to align billing, contracts, and delivery service configurations with commercial policy
- Perform in-depth forensic account analysis and address any uncovered issues
- Liaise with internal stakeholders to move deals through the Sales pipeline
- Work closely with the Commercial Management team in providing data-backed recommendations to support effective decision making
- Accommodate the Sales and Relationship Management team with opportunity creation and deal progression
- Manipulate large data sets to support projects with business intelligence tools, Excel, and other technologies
- Partner with Sales / Relationship Management, Finance, Legal, Pre-Sales, Delivery, and Commercial Management & Operations on recommendations for deal structure and deal closure
- Support Commercial processes and projects by analyzing revenue, price, utilization, and inventory to highlight risks and opportunities
- Provide Sales / Relationship Management with guidance on elements of a ‘good deal’ using competitive insights and historical fee structure of comparable deals
- Improve existing processes to ensure ongoing efficiency and accuracy
- Support the commercial team with data-driven insights and analysis
- Prepare and present data/insights to Commercial, Finance and Operational management in a timely, relevant, accurate, and consumable fashion to guide strategic decision making
- Be a Salesforce Lightning expert to chaperone Sales & Relationship Management with the lifecycle of the opportunity workflow and assist to create quality opportunities with data findings
Preferred Qualifications
- Prior financial services industry experience a plus
- Salesforce.com, Tableau and order entry experience a plus
- A Bachelor’s in Business Administration, Accounting, Finance, Business Intelligence, Engineering, or related field