Commercial Account Executive
Company | Workato |
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Location | Palo Alto, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- 4+ years of sales experience, with a proven track record in B2B sales, new customer acquisition, and/or account expansion (preferably in a SaaS or integrations technology-related field).
- Strong outbound prospecting and lead generation abilities.
- Exceptional communication, negotiation, and presentation skills.
- Ability to build rapport and trust quickly with both potential customers and internal stakeholders.
- Analytical mindset with the ability to leverage data to inform decisions and improve performance.
Responsibilities
- Work closely with marketing, solutions consultants, partners, peers and leadership to generate qualified opportunities and build and maintain healthy ongoing pipeline coverage.
- Leverage Workato Selling System and MEDDPICC to effectively qualify and manage opportunities to close.
- Lead the end-to-end sales process, from initial contact through negotiation and close, ensuring a smooth and successful customer conversion.
- Stay up to date on industry trends, competitor activity, and customer needs to refine sales messaging and positioning.
- Track all activities, opportunities, and progress within salesforce, ensuring accurate forecasting and reporting.
- Identify opportunities for growth and cross-sell/up-sell within existing accounts through strategic engagement and collaboration with account management teams.
- Build strong, long-lasting relationships with key stakeholders in current accounts to understand their evolving needs and position solutions to meet those needs.
- Proactively identify opportunities for renewals, upselling, and expanding accounts to drive customer retention and increase overall revenue.
- Work closely with customer success, marketing, and product teams to develop tailored solutions that align with customer goals and business outcomes.
- Collect feedback from customers and provide insights to internal teams to inform product development and overall customer experience strategies.
- Meet and exceed monthly, quarterly, and annual sales targets for both new customer acquisition and account expansion.
- Maintain a healthy pipeline and track progress toward revenue goals.
- Achieve high levels of customer satisfaction and engagement in expanded accounts.
Preferred Qualifications
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No preferred qualifications provided.