Comcast Business - Outbound Sales Supervisor - Small to Medium Sized Business

Comcast Business – Outbound Sales Supervisor – Small to Medium Sized Business

Company	Comcast
Location	Pennsylvania, USA, Delaware, USA, Washington, DC, USA, Vermont, USA, Jackson Township, NJ, USA, Waterbury, CT, USA, Concord, NH, USA, Virginia, USA, Rhode Island, USA, Maryland, USA, Maine, USA, Massachusetts, USA
Salary	$47840 – $82524
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Mid Level, Senior

Lead team by example in key areas: prospecting, time management, funnel management, forecasting, product knowledge and closing business.
Ensure CRM software is accurate and up to date on daily basis.
Coach and develop all sales representatives in providing superior customer service, achieving quality standards and meeting performance expectations by giving timely and appropriate feedback.
Ensure daily activity targets are met.
Conducts team meetings to improve skills, share best practices and deliver key communications.
Conducts performance reviews and prepare performance improvement plans; hires, disciplines and terminates personnel as necessary.
Partners with leadership in the Business to Business organization to ensure positive working relationships and effective communication between functional areas.
Conduct side by side coaching and call monitoring to ensure compliance with selling company techniques and strategies.
Handle escalated customer calls, in a timely manner and to completion to ensure customer satisfaction.
Work directly with other supervisors to ensure consistency and teamwork.
Provide appropriate feedback to management from consumers and sales representatives to help business continue to grow and evolve.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

No preferred qualifications provided.