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Collections Manager

Collections Manager

CompanyUline
LocationPleasant Prairie, WI, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s degree or equivalent years of relevant experience. Finance or Accounting degree preferred.
  • 5+ years of experience in a transactional or customer-facing role.
  • 3+ years managing and developing people leaders and high-performing teams.
  • Demonstrated data-driven approach to improving customer experience, team processes and workflow.

Responsibilities

  • Direct day-to-day operations of the Collections Department, providing guidance and development for accounts receivable leaders.
  • Oversee the department’s most delinquent balances by managing pre-collection and third-party agency processes.
  • Manage vendor relationships including collection agencies and software partners.
  • Review collection key performance indicators to evaluate effectiveness of policies and procedures and identify improvements.
  • Partner with cross-functional teams to develop and execute data-backed strategies to reduce bad debt and increase efficiency.

Preferred Qualifications

  • Finance or Accounting degree preferred.