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Cocktail Server

Cocktail Server

CompanyAlice L. Walton School of Medicine
LocationBentonville, AR, USA
Salary$15 – $15
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Must be 21 years of age or older
  • Excellent people skills and an outgoing personality
  • Possess a strong commitment to customer service
  • Highest ethics regarding honesty, integrity, and work ethic
  • First-hand knowledge of service steps and dining room procedures
  • Experience with customer service in a hospitality environment
  • Previous experience serving alcoholic beverages preferred.

Responsibilities

  • Provide prompt, courteous, and knowledgeable service to guests, ensuring their needs are met with professionalism and enthusiasm.
  • Accurately take drink and food orders, relay them to the bar or kitchen, and deliver them efficiently to guests. Opening, pouring, wine, beer, and spirits.
  • Maintain a comprehensive understanding of the beverage menu, including cocktails, wines, beers, and non-alcoholic offerings, to provide recommendations and answer guest inquiries.
  • Regularly clean tables, serving areas, and surrounding spaces to maintain a tidy and welcoming environment for guests. Ensure all service stations are organized and stocked.
  • Assist in moving and arranging furniture to accommodate guest needs, including setting up and breaking down areas for special events or changes in guest volume.
  • Follow all safety, health, and alcohol service regulations, including verifying guest age and practicing responsible alcohol service.
  • Proactively suggest food and beverage pairings and promote special offerings to enhance guest experiences and maximize sales.
  • Accurately handle guest payments, including cash and card transactions, and reconcile receipts at the end of each shift.
  • Work closely with bartenders, kitchen staff, and other team members to ensure seamless service delivery.
  • Complete all assigned opening and closing duties as required.
  • Perform additional responsibilities, although not detailed, as requested by Management.

Preferred Qualifications

  • Previous experience serving alcoholic beverages preferred.