Cocktail Server
Company | Alice L. Walton School of Medicine |
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Location | Bentonville, AR, USA |
Salary | $15 – $15 |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- Must be 21 years of age or older
- Excellent people skills and an outgoing personality
- Possess a strong commitment to customer service
- Highest ethics regarding honesty, integrity, and work ethic
- First-hand knowledge of service steps and dining room procedures
- Experience with customer service in a hospitality environment
- Previous experience serving alcoholic beverages preferred.
Responsibilities
- Provide prompt, courteous, and knowledgeable service to guests, ensuring their needs are met with professionalism and enthusiasm.
- Accurately take drink and food orders, relay them to the bar or kitchen, and deliver them efficiently to guests. Opening, pouring, wine, beer, and spirits.
- Maintain a comprehensive understanding of the beverage menu, including cocktails, wines, beers, and non-alcoholic offerings, to provide recommendations and answer guest inquiries.
- Regularly clean tables, serving areas, and surrounding spaces to maintain a tidy and welcoming environment for guests. Ensure all service stations are organized and stocked.
- Assist in moving and arranging furniture to accommodate guest needs, including setting up and breaking down areas for special events or changes in guest volume.
- Follow all safety, health, and alcohol service regulations, including verifying guest age and practicing responsible alcohol service.
- Proactively suggest food and beverage pairings and promote special offerings to enhance guest experiences and maximize sales.
- Accurately handle guest payments, including cash and card transactions, and reconcile receipts at the end of each shift.
- Work closely with bartenders, kitchen staff, and other team members to ensure seamless service delivery.
- Complete all assigned opening and closing duties as required.
- Perform additional responsibilities, although not detailed, as requested by Management.
Preferred Qualifications
- Previous experience serving alcoholic beverages preferred.