Cocktail Server

Cocktail Server

Requirements

• Must be 21 years of age or older
• Excellent people skills and an outgoing personality
• Possess a strong commitment to customer service
• Highest ethics regarding honesty, integrity, and work ethic
• First-hand knowledge of service steps and dining room procedures
• Experience with customer service in a hospitality environment
• Previous experience serving alcoholic beverages preferred.

Responsibilities

• Provide prompt, courteous, and knowledgeable service to guests, ensuring their needs are met with professionalism and enthusiasm.
• Accurately take drink and food orders, relay them to the bar or kitchen, and deliver them efficiently to guests. Opening, pouring, wine, beer, and spirits.
• Maintain a comprehensive understanding of the beverage menu, including cocktails, wines, beers, and non-alcoholic offerings, to provide recommendations and answer guest inquiries.
• Regularly clean tables, serving areas, and surrounding spaces to maintain a tidy and welcoming environment for guests. Ensure all service stations are organized and stocked.
• Assist in moving and arranging furniture to accommodate guest needs, including setting up and breaking down areas for special events or changes in guest volume.
• Follow all safety, health, and alcohol service regulations, including verifying guest age and practicing responsible alcohol service.
• Proactively suggest food and beverage pairings and promote special offerings to enhance guest experiences and maximize sales.
• Accurately handle guest payments, including cash and card transactions, and reconcile receipts at the end of each shift.
• Work closely with bartenders, kitchen staff, and other team members to ensure seamless service delivery.
• Complete all assigned opening and closing duties as required.
• Perform additional responsibilities, although not detailed, as requested by Management.

Preferred Qualifications

• Previous experience serving alcoholic beverages preferred.