Club Manager
| Company | ASM Global |
|---|---|
| Location | Wichita, KS, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- High School Diploma, or GED; Bachelor’s degree preferred
- At least two (2) years of restaurant, club, bar, or pertinent experience
- Advanced oral and written communication skills
- Strong orientation to customer service and ability to work with other team members in the facility
- Results oriented individual with the ability to meet required goals
- Excellent organizational, planning, communication and inter-personal skills
- Ability to undertake and complete multiple tasks
- Excellent computer skills
- Tact, diplomacy, and discretion required in all matters
Responsibilities
- Management of all Bars, Loge, Club Seats, Brew Pub seating and Cox Lounge
- Hiring, training and direction of quality bartenders, servers and support personnel
- Monitor all alcohol and food costs and quality control. Keeping within guidelines of the department
- Works with executive chef to promote food and drink quality and standards
- Organization of training program for new-hires and groups
- Directly handles all guests’ related issues
- Creates and implements training materials to develop team
- Teaming and station assignments of all bar and restaurant personnel
- Assures compliance with all State laws and health codes
- Analyze and maintain inventory levels to produce an effective cost
- Approve all order requests before finalized
- Develop event schedules and assignments for subordinates
- Provide premium services and backstage catering to Capitol Federal Amphitheater
- Ensure Customer Service, develop standards of service
- Establish and maintain positive client relationships
- Works with all Managers of the Food and Beverage department to enhance the guest experience on all levels of the arena
- Assist with other food and beverage areas as needed
- Daily contact with the Director of Food & Beverage, Event Services team and other arena employees
- Work extended and/or irregular hours including nights, weekends and holidays, as needed
- Regular attendance is an essential job function
- Position requires the ability to work at all ASM Global venues in Wichita and Andover
- Additional tasks assigned by the Director of Food and Beverage
Preferred Qualifications
- Bachelor’s degree preferred