Cloud Systems Engineer

Cloud Systems Engineer

Requirements

• MS or BS in Computer Science (or equivalent experience).
• Strong 4-5+ years hands-on DevOps experience working on complex cloud-based CI/CD pipelines (eg. Github Actions, Spinnaker)
• 3-5+ years of experience with AWS or GoogleCloud
• 3+ years of experience with Kubernetes (EKS, ArgoCD, Istio)
• 10+ years building and scaling distributed systems leveraging web-scale technologies like Linux, Apache, Nginx, NoSQL, RDBMS, Redis, Postgres, and Vault.
• Experience with containerized workloads and the management and deployment of Kubernetes (K8s).
• Experience with Linux/Unix internals and systems services like DNS, DHCP, iptables, smtp.
• Experience in cloud-based networking/routing using protocols and troubleshooting tools such as ping, tracert, etc
• Experience with observability systems (monitoring, tracing, logging) to instrument and manage large-scale global systems and 24×7 availability.
• Experience building and maintaining application stacks in AWS cloud environments.
• Experience with cloud based IAM.
• Professionally programmed in one or more of the following languages: Go, Java, Python, Ruby, Terraform, terragrunt Shell, PowerShell.
• Experience in one or more of the following CI/CD tools – ArgoCD, Spinnaker, Harness, GoCD, Travis, Drone, Jenkins.
• Network troubleshooting skills (ping, tracert, etc)
• Experience / Knowledge of developing system requirements, documentation, diagrams, implementation plans, troubleshooting & operational procedures.
• Strong service-oriented team player but able to work independently
• Time management, attention to detail, expectation setting and organizational skills to provide solid service management and process improvement
• Ability to work with minimal supervision, making decisions based upon priorities, schedules and an understanding of business decisions.

Responsibilities

• Architect, design, build, and implement automation, tooling, and processes to ensure the consistency, reliability, availability, and scalability of MasterControl’s production cloud infrastructure, systems, and networking.
• Instrument observability in systems for reliability, performance, and efficiency of MasterControl’s products.
• Influence, design, and create new architectures, standards and methods for large-scale enterprise systems.
• Test, certify, and document new systems, environments, and cloud services
• Drive root-cause analysis sessions of complex problems involving multiple parties, networks, hardware, and software related to end-to-end flow (value stream mapping), scaling, and performance.
• Define standards for deployments at scale, infrastructure, reliability, and scalability, then iterate and optimize continual improvements.
• Influence internal customers such as product, operations, and engineering teams across MasterControl, having foremost a customer focus, demonstrating world-class quality, effective communication, decisive, and work in a fast-moving environment and able to quickly and constructively resolve conflict.
• Help support the management of MasterControl’s always-available – infrastructure and runtime, deployment pipelines, and platform tooling to eliminate downtime and improve the manageability of services and systems.
• Manage service availability and scalability through well-thought-out processes, custom tooling, and an eye for automation. Perform blameless post-mortems and help iterate and optimize incident response processes by helping bridge development teams and operations.
• Lead incident response for production incidents helping drive investigation(s), working with teams through analysis, troubleshooting, discovery, and resolving production incidents.
• Champion continuous improvements using *Accelerate* metrics to systematically drive down detection (MTTD) and mitigation/restoration (MRRT) measurements.
• Build infrastructure as code, drive automated configurations and maintain the automation
• Design, build, and automate new solutions centered around release stability and readiness.

Preferred Qualifications

• Experience with hybrid and other cloud vendors such as, Google Cloud Platform (GCP) and Azure is a plus.
• Security and compliance training such as ITIL, PCI, ISO 27001/27017, SOX, and SOC a plus
• Operations management and monitoring tools (Grafana, PagerDuty, Nagios, Icinga, etc)

Benefits

No information provided on Benefits.