Cloud Engineer III
| Company | IDEMIA |
|---|---|
| Location | Reston, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- BA and 5-7 years
- Requires experience with one or more cloud computing platforms
- Experience with JIRA and Confluence
- Junior to Mid Level Coding Experience
- Ideally experience with Biometric Systems and/or Digital Identity Solutions
Responsibilities
- Become SME on IDEMIA SaaS Solutions
- Implement and maintain client AWS tenants
- Onboard and support clients
- Document internal processes
- Provide client facing documentation
- Provide T1 support and act as escalation point for client issues
- Shared 24/7 support model
- Track client issues using Jira and Salesforce
Preferred Qualifications
- Ideally experience with Biometric Systems and/or Digital Identity Solutions