Clinical Specialist – Pain Interventions
| Company | Medtronic |
|---|---|
| Location | Madison, WI, USA |
| Salary | $76000 – $114000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, Associate’s |
| Experience Level | Mid Level |
Requirements
- A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or
- An Associate’s Degree with a minimum of 4 years of clinical or medical sales experience; or
- A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.
Responsibilities
- Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems
- Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products
- Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics
- Educates and trains physicians, hospital personnel and office staff on products and therapies
- Responds promptly and professionally to device-related inquiries by customers and patients
- Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours
- Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools
- Responsible for managing inventory provided for case coverage
- Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership
- Maintains a working knowledge of competitive products
- Regularly visits accounts to establish/maintain relationships with office staff and Health care providers
- Accountable for placing orders with customer service for pending purchase orders and product replacement
- Expected to work with materials management to collect POs for cases covered within the territory/district
- Ensures personal understanding of all quality policies/system items that are personally applicable
- Assists Management and Sales Training department in education/training of new employees within the district
- Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly
- Manages business expenses and budget effectively and in given timeframe
- Mentors Associate Clinical Specialists
- Completes all new hire therapy trainings as directed by medical education
- Completes all corporate compliance training prior to date due
- Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager
Preferred Qualifications
- Bachelor’s degree in a health care related field
- Master’s degree
- Registered nurse or HCP with experience in a sterile environment
- Clinical experience with implantable neurological products and patient care
- Experience in servicing medical personnel on product use
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Understands basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
- Preference will be given to local qualified candidates and candidates with Medtronic experience