Clinical Specialist – Merit Oncology
| Company | Merit Medical Systems |
|---|---|
| Location | San Francisco, CA, USA, San Jose, CA, USA |
| Salary | $90000 – $120000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Candidate must live in the Bay Area
- Education and/or business experience equivalent to a related Bachelor’s Degree
- A minimum of five years of hands-on medical experience
- Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician preferred
- Medical product sales and sales training experience preferred
- Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities
- A thorough understanding of training and development techniques
- Good analytical skills and the ability to understand complex issues
- Excellent organizational skills and the ability to coordinate large programs
- Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
Responsibilities
- Provides clinical training to various groups such as Sales Representatives, Tech Teams, Merit employees, Cath lab and Radiology staff, and physicians on all Merit products
- Answers clinical questions from doctors, technicians, sales representatives, etc.
- Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information
- Follows up on previous product evaluations and conversions or complaints that require additional information
- Establish relationships and builds confidence among lab staff, physicians, Sales Representatives, and customers
- May ensure clinical details involving customer complaints are documented
- May attend meetings to help determine which events/incidents require notification to regulatory authorities
- Liaison between the lab/customers and Sales Representatives
- May conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability
- Conducts ongoing staff training and provide clinical feedback to resolve customer related issues
- Works in the field to support and train clinicians on the use of Merit products and to troubleshoot product related issues in the field
- May assist with the roll out of new products, including educating the Sales Representatives on the features and benefits
- Provides information on new technologies, procedures and changes in the medical device industry
- May develop product training and procedural materials
- May develop programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm
- Works with the T.I.A. Department to improve existing products and the development of new products
- May make presentations at Regional and National meetings regarding new products, procedures, and customer complaint requirements
- Performs other related duties and tasks as required
Preferred Qualifications
- Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician preferred
- Medical product sales and sales training experience preferred