Clinical Specialist II Enabling Technologies 7D
| Company | Orthofix |
|---|---|
| Location | Orlando, FL, USA, Tampa, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree (B.A.) in Nursing and other relevant fields
- Two (2) to five (5) years of experience in medical device/navigation; or related experience
- Experience in MRI & CT, intra-operative imaging, stereotactic navigation, optics, or robotics
- Hands on experience in a hospital or OR setting
- Experience in informatics – PACS, DICOM, networking
- Strong interpersonal and communication skills
- Strong communication of technical subjects to a wide range of audiences
- Quick analytical thinking and problem-solving skills
- Independent worker, strong work ethic, and self-motivated
- Strong computer literacy
- Ability and willingness to travel throughout the United States
- Off-hours, weekend, and holiday support at times
- Flexible day-to-day availability and schedule
Responsibilities
- Manage designated accounts within specified territory by providing on-site consulting, guidance and assistance to physicians and Operating Room (OR) personnel to ensure product and tools accuracy in usage.
- Educate/train physicians and relevant hospital personnel on the use of the company’s navigation technologies, associated equipment and instruments at installations, trade shows and labs to insure procedural efficiency.
- Develop effective training resources for hospital staff to facilitate training of associated staff on product.
- Work with key surgeons to obtain product feedback to communicate to product development teams for continuous technical enhancement.
- Analyze, resolve, and repair issues through detailed analysis and in-depth understanding of the product.
- Provide prompt customer support by use of comprehensive case collecting process, ensuring client satisfaction.
- Provide independent support for all Cranial and Spine related cases with accurate knowledge and answer relevant queries in a timely manner.
- Confidently lead evaluations, labs, demos, and installations to demonstrate value in product and associated tools.
- Successfully and effectively train new Clinical staff on processes and procedures and other associated job-related responsibilities.
- Keep abreast of developments regarding 7D (SeaSpine) and competitive Image Guided Surgery products and services through ongoing training and individual research and development.
- Support sales efforts by coordinating closely with the Area Sales Manager to leverage your clinical expertise in developing sales opportunities.
- Partner with other cross functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.
Preferred Qualifications
- B.S. in Biomedical or Clinical based field
- Knowledge of video integration and routing
- Competency in leading evaluations
- Proficient with ETQ documentation
- Ability to successfully train new Clinical Specialist hires
- Prior experience in sales or customer services is an asset
- Proficient in the use of PC software applications, including Microsoft Office.