Clinical Engineering Senior Director

Clinical Engineering Senior Director

Requirements

• Master’s degree. Degree must be obtained through an accredited institution. Education is verified.
• Analytic ability to understand and define critical issues (Total Cost of Ownership, NPV, ROI)
• Strong negotiating skills based on a thorough understanding of contract management.
• Thorough knowledge of all types of clinical equipment and clinical technology.
• Possess thorough knowledge of all applicable codes, standards, and regulations such as JCAHO, SMDA.
• Ability to manage departmental operations and provide sound people management skills.
• Ability to analyze, plan, and implement solutions to complex technical problems.
• Ability to work effectively with physicians, administration, clinical staff, external suppliers and agencies.
• Possess excellent customer service skills and ability to foster and promote the delivery of excellent customer service.
• A demonstrated working understanding of all the key functions needed to create and manage a healthcare medical equipment maintenance and management service program.

Responsibilities

• Develops a vision for the medical equipment service program and leads its strategic development and implementation.
• Provides advanced project management to achieve Clinical Engineering goals.
• Collaborates closely with leaders within the regions, Clinical Shared Services, nursing, Digital Technology Services, and supply chain.
• Manages medical equipment throughout its life cycle and facilitates organizational change.
• Oversees the medical equipment service program, ensuring service level compliance.
• Evaluates maintenance and cost data on medical equipment.
• Utilizes basic computer software for word processing, spreadsheets, work order tracking, inventory management, and databases.
• Prepares reports and presentations on operational, business, and technical issues.
• Inspires team to adopt a shared vision and strategy while holding them accountable to achieve desired outcomes.
• Provides transparent data to stakeholders and ensures data integrity in the Computerized Maintenance Management System (CMMS).
• Manages the Clinical Engineering Program’s fiscal responsibilities and fleet of service vehicles.
• Leads and develops direct reports through direction, coaching, and career development.
• Develops and maintains a ‘best in class’ quality and service program.
• Evaluates internal staff and service contract providers for productivity and quality of equipment support services.
• Produces standardized reports for medical equipment management required by regulatory agencies such as The Joint Commission, AAABB, CMS, and others.
• Fosters a culture of Intermountain values and integrity.
• Builds strong customer relationships and serves as the interface between medical equipment stakeholders and all Intermountain organizations.
• Identifies customer needs and implements specific solutions.
• Maintains customer satisfaction metrics.
• Advises on service contract negotiation, management, and performance monitoring.
• Develops equipment standards and utilization for all medical equipment types.
• Manages outsourced service contracts, holding suppliers accountable to terms.
• Works closely with Supply Chain as a technical expert on equipment selection and sourcing.
• Participates in RFP development and selection process.

Preferred Qualifications

• Ten years’ leadership experience with an integrated delivery network Clinical Engineering operation or managing a multi-facility Clinical Engineering department.