Clinical Education Specialist – Cardiac Surgery/ECMO
| Company | Medtronic |
|---|---|
| Location | Detroit, MI, USA, Chicago, IL, USA, St. Louis, MO, USA, Minneapolis, MN, USA, Kansas City, KS, USA |
| Salary | $145000 – $145000 |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree and at least 4+ years of marketing, sales or technical experience (2 years with Masters)
- Certified Clinical Perfusionist, Respiratory Therapist or RN with ECMO experience
- ECLS/ECMO experience – minimum of 2 years
- Ability to communicate effectively with marketing, sales and healthcare professionals
- Knowledge of blood physiology and Blood Management products used in clinical settings
- Ability to travel extensively – up to 80% of time
Responsibilities
- Develop and deliver both live and virtual training programs on Extracorporeal Membrane Oxygenation (ECMO) products to healthcare providers in hospitals and medical facilities
- Collaborate with the sales and marketing teams to ensure training materials are aligned with product messaging and sales objectives
- Conduct product demonstrations and training sessions for healthcare providers on the safe and effective use of ECT/ECMO products
- Provide guidance and support to healthcare providers on the selection, setup, and management of ECT/ECMO products
- Be proficient in understanding Cardiac Fluoroscopic imaging for proper placement of Life Support Cannula/Catheter
- Work closely with key opinion leaders and industry experts to stay up-to-date on the latest trends and best practices related to ECMO therapy
- Collect feedback and evaluations from healthcare providers on training programs and materials, and use this feedback to continuously improve training offerings
- Collaborate with the sales team to identify opportunities for additional training and support to drive product adoption and sales
- Participate in trade shows and other industry events to promote ECMO products and training programs
- Provide technical and administrative support to healthcare providers for research endeavors that advance ECMO products including acting as an ERP liaison for internally supported research
- Blood Management – In-service and train hospital personnel on how to run autotransfusion devices (autoLog IQ) and anticoagulation management devices (HMS Plus) in the perioperative setting (operating rooms, recovery rooms, Cath Labs, CVICU, ICU, etc.). This includes product evaluations, validations, and installations
- Available to teach the principles of autotransfusion, anticoagulation management, and perioperative blood management at hospitals, regional medical meetings, national and international medical meetings, perfusion schools, and anesthesia technologist schools
- Participate in the development and design of new autotransfusion and anticoagulation management devices providing input as a clinical/technical expert
- Participate in new sales representative and new employee product training as needed
- Assist Medtronic Lifeline, Technical Support, and Customer Focused Quality teams with customer clinical/technical questions and product complaints
- Monitor competitive moves as they relate to the Blood Management products
- Assess and Update POC training tools when needed
- Interact with Point of Care Medical Laboratory technicians and assist in diagnostic device qualifications as needed
Preferred Qualifications
- MBA
- Experience in medical device sales
- POC customer experience
- Strong technical aptitude, specifically in Cardiac Surgery and/or the clinical environment
- Sales orientation or exposure to working with a high performing salesforce
- Demonstrated ability to develop and implement marketing plans across product lines and customer types