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Clinic Manager

Clinic Manager

CompanySkin Laundry Holdings
LocationDallas, TX, USA
Salary$65000 – $75000
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • Minimum of 3 -5 years of management experience in a retail environment
  • Proficiency in Retail Math, MS Office Suite, and Outlook
  • Strong verbal and written communication skills
  • Ability to lift and carry inventory and move clinic equipment
  • Ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices

Responsibilities

  • Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results
  • Develop strong relationships with partners and clients for new business opportunities
  • Customize local clinic marketing and outreach plans
  • Work directly with clients to sell memberships and products
  • Be part of the training program to orient and develop new employees
  • Manage ongoing day to day clinic operations concurrently with training new hires
  • Hire, develop and motivate a magnetic team
  • Coach and give feedback as necessary for all team members
  • Lead your team to deliver excellent customer experience and meet service and retail sales targets
  • Organize regular team communication to discuss business updates, issues, and opportunities
  • Evaluate and manage employee performance and develop individual career development plans
  • Ensure all store operations are consistent and flawless
  • Develop monthly, weekly, and daily clinic action plans to achieve revenue targets
  • Coverage of the clinic (working on the floor and in the front)
  • Effectively manage all physical inventory and forecasting for service and retail
  • Address client issues and queries professionally, accurately, and timely
  • Evaluate existing business procedures and recommend improvements
  • Effectively create and manage team schedules to meet client needs

Preferred Qualifications

  • Passion for accessible and inclusive beauty
  • Ability to create an uplifting and positive company culture
  • Enjoy working 1:1 with clients
  • Driven, self-motivated, and hold yourself and others to exceptional standards
  • Love to collaborate with others and thrive in a team environment
  • Love to learn and yearn to evolve through coaching and mentoring