Client Value Executive – Media & Entertainment
| Company | TransUnion |
|---|---|
| Location | Chicago, IL, USA, New York, NY, USA |
| Salary | $65100 – $101000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Minimum of 7-10+ years’ experience supporting conceptual services in a highly technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
- Strong work ethic and a demonstrated track record of retaining and growing a client base of $40M+.
- Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
- Excellent interpersonal, customer relationship management, and organizational skills desired.
- Fluent in negotiating complex agreements and communicating technical concepts.
- Strong face-to-face and virtual presentation and meeting facilitation skills.
- Intellectual curiosity, attention to detail, high energy, drive to win, an ability to multitask and work creatively to resolve client issues.
- Ability to champion new ideas, initiate change, think ‘outside of the box,’ and drive innovation.
- Ability to unite internal teams for effective and logical problem solving.
- Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
- Potential for travel up to 25% of the time.
Responsibilities
- Proactively manage a large base of existing Media clients, supporting day-to-day customer relationships with roughly 20 clients valued at $40M+ in annual revenue.
- Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.
- Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities.
- Coordinate and deliver Quarterly Business Reviews with clients where applicable.
- Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
- Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Media and Entertainment Vertical.
- Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
- Create and maintain Account Business Plans within a matrixed internal team for assigned clients.
- Provide clients with an ongoing education of Neustar’s solutions via thought leadership, events, etc.
Preferred Qualifications
- Excellent interpersonal, customer relationship management, and organizational skills desired.