Client Support Specialist – Case Manager
| Company | Crossroads Community |
|---|---|
| Location | Easton, MD, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- High School Diploma or equivalent.
- Credit given to AA, BS in Behavioral Health, Psychology, Social Work, or related field and 2 years of positively referenced work history in human services field.
- Professionalism
- Patience
- Computer skills sufficient to enter the required data and documentation.
- Pass the agency’s background check.
- Clean driving record to support insurability by the agency’s insurance carrier.
- Valid driver’s license and ability to drive legally and safely transport consumers in own vehicle if needed.
- Work related use of a vehicle carrying minimum of 100/300/50 liability insurance.
Responsibilities
- Assist clients in assessing their strengths, needs, resources and desires and in developing their Individual Rehabilitation Plan (IRP) as frequently as required or needed.
- Coordinate services provided by Crossroads for assigned clients.
- Assist clients in meeting their goals and assess and document their progress each month.
- Assist clients to develop resources needed to promote recovery and resiliency and life skills necessary to maintain independent living and success in life.
- Maintain clients’ medical records in accordance with regulatory and accreditation requirements.
- Utilize computerized database(s) or other procedures as required to submit accurate, timely and professional documentation of services in accordance with agency policies, regulations and accreditation standards.
- Routinely collaborate with family/caregivers as allowed and other providers of services to clients.
- Provide transportation to clients when needed.
Preferred Qualifications
-
No preferred qualifications provided.