Client Support Representative
Company | Luxury Presence |
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Location | Scottsdale, AZ, USA, Phoenix, AZ, USA |
Salary | $21.63 – $24 |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level, Senior |
Requirements
- 2-5+ years of experience working in customer service; website or real estate experience a plus
- A deep sense of empathy for customers
- The ability to be an out-of-the-box thinker and be resourceful
- The drive to solve client problems with a high degree of quality and efficiency
- A can-do attitude and brings positive energy to every task and interaction
Responsibilities
- Live chatting with clients to assist them in real time
- Answering incoming calls to resolve client questions and returning voicemails
- Emailing with clients and providing them with frequent updates
- Reporting technical issues to the product team
- Supporting and assisting your teammates
Preferred Qualifications
- Website or real estate experience a plus