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Client Support Representative

Client Support Representative

CompanyLuxury Presence
LocationScottsdale, AZ, USA, Phoenix, AZ, USA
Salary$21.63 – $24
TypeFull-Time
Degrees
Experience LevelMid Level, Senior

Requirements

  • 2-5+ years of experience working in customer service; website or real estate experience a plus
  • A deep sense of empathy for customers
  • The ability to be an out-of-the-box thinker and be resourceful
  • The drive to solve client problems with a high degree of quality and efficiency
  • A can-do attitude and brings positive energy to every task and interaction

Responsibilities

  • Live chatting with clients to assist them in real time
  • Answering incoming calls to resolve client questions and returning voicemails
  • Emailing with clients and providing them with frequent updates
  • Reporting technical issues to the product team
  • Supporting and assisting your teammates

Preferred Qualifications

  • Website or real estate experience a plus