Client Services Representative

Client Services Representative

Requirements

• Have 1 year customer service experience
• Have professional phone and email etiquette
• Have the initiative to work independently and thrive in a team environment
• Have dedicated thinking and problem-solving skills
• Have proficient skills in Microsoft Office suite
• Have ability to deliver customer support like you expect to receive it; with excellence
• Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment.

Responsibilities

• Client account management
• Settling client complaints/disputes
• Taking credit card payments
• Other projects as needed by the department manager.

Preferred Qualifications

• Experience in Salesforce or the insurance industry is a plus.