Client Services Director – Advertiser – Cpg

Client Services Director – Advertiser – Cpg

Requirements

• 10 years’ relevant experience in media or a related industry, ideally with strong programmatic experience and/or background in TV. Experience working with global teams is a plus. Experience in consulting a plus.
• Experience in CPG.
• Extensive experience in developing, nurturing and managing client strategy and executive-level relationships.
• Ability to build strong, influential relationships with internal and external stakeholders, executive teams, and industry groups through superb communication and interpersonal skills.
• Able to grasp and communicate with gravitas on media, marketing and technical subject matter.
• Understanding of marketing strategies and how media, programmatic, data, measurement and technology fit into the full picture.
• Excellent influencing and negotiation skills.
• Able to demonstrate influence without direct-line reporting across a variety of internal teams.
• Highly organized with a strong attention to detail.
• Excited about the prospect of business travel, domestically & internationally.

Responsibilities

• Manage a portfolio of business alongside teammates on Account Management, Trading, and Business Development teams.
• Balance long-term (12 months+) planning with short-term objectives in order to meet and/or exceed revenue goals.
• Study your client’s business opportunities, challenges and growth strategies to advise on strategic integrations across data, technology and business processes.
• Influence & execute corporate level strategy by driving growth with key clients.
• Lead cross-division client communication, projects, and deliverables.
• Collaborate with Client Services and Business Development team members to design Test & Scale strategies for key partner growth across brands and markets.
• Use creative and strategic problem-solving skills to find solutions that are mutually beneficial to TTD and our clients.
• Possess innate understanding of the varied business models employed by clients and ability to capture essence of a problem and drive to solution.
• Constantly review and optimize workflow & processes for health of client’s business, which involves project management of cross-functional teams.
• Contribute to global account ownership for performance against revenue targets and P&L management.
• Quickly develop business acumen across multiple verticals & advertisers with ability to become trusted subject matter expert.
• Build, maintain, and execute engagement plans, both internally & externally, with Clients and partners.
• Inform our product roadmap and the global client services vision & strategy.
• Work closely with the rest of the client services team to develop and execute an onboarding plan that will make customers successful with our programmatic buying platform.
• Govern client strategy, planning, and relationships for long-term growth of key partners.

Preferred Qualifications

• Experience working with global teams is a plus.
• Experience in consulting a plus.