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Client Service Representative

May 7, 2025May 7, 2025

Client Service Representative

CompanyMarsh & McLennan
LocationClearwater, FL, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelJunior, Mid Level

Requirements

  • Current Florida 2-20 License, or willingness to obtain
  • College degree desirable; or equivalent combination of education and experience
  • Minimum of two years commercial insurance experience preferred
  • Working knowledge of latest Microsoft word and excel (intermediate to advanced level)
  • Ability to maintain and organize electronic files on the company document management system
  • Working knowledge of Sagitta Agency Management System and ImageRight document management system, or willingness to learn

Responsibilities

  • Prepare renewal reviews and premium/loss summaries in accordance with Best Practice timelines
  • Process change requests; maintain schedules of insurance; and premium finance agreements
  • Prepare renewal exposure review and update future applications for renewal preparation with information received from clients
  • Prepare Certificate holder list for client review and prepare certificate templates
  • Responsible for maintenance of Sagitta policy detail and system use in accordance with MMA-Florida Region Best Practices and Procedures
  • Research and provide recommendations to client risk management/coverage issues and internal workflow processes
  • Receive and process claim reports as backup to claims unit
  • Gather and review loss data to prepare detailed premium and loss summaries. Clearly explain results to client/Sales executive/marketing/carriers
  • Manage timetable for renewal process to meet or exceed established MMA Florida Region procedures
  • Quote and bind Special Event, Builders Risk and Flood policies

Preferred Qualifications

  • Minimum of two years commercial insurance experience preferred


TaggedBachelor'sCustomer SuccessFinance & Operations & StrategyJuniorMarsh & McLennanMid LevelSales & Account Management

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